Soft Play

Soft Play- FAQ

What is soft play?

Soft Play is an indoor or outdoor area with play equipment made from soft materials. These activities provide a safe environment for children ages 0-5 to play, explore, and make friends.

Do you set up outdoors?

Yes! As long as the weather permits, we will set up outside for any event. We do ask that you keep the equipment in a shaded area where the equipment won’t get too hot for your little ones. We will not set up if the equipment will be in direct sunlight it could burn your little ones and the sun damages our equipment. We will not set up over uneven surfaces to ensure the safety of the children playing. WE WILL NOT SET UP ON GRASS, GRAVEL, SAND, ETC.

What if it rains?

To ensure the safety of the little ones, we will not set up outdoors if there is rain in the forecast. We ask that you plan an indoor area as a backup should it rain on the day of your event. Deposits are non refundable for weather related cancellations, you may however, use your deposit as credit to reschedule your rental for a future date within the next year and we will work with you to rebook upon availability on our schedule.

Please note: Once Rove Co. has set up all of the equipment and your event time has started, a refund WILL NOT be issued.

How do I book?

The best way to book your special day with us is to click on the "inquire" tab and submit an inquiry form. Our event coordinator will send you an email, text, or call confirming availability and assist in getting you on our calendar. If you don't hear back within 48 hours, feel free to shoot us an email at rovecoevents@gmail.com.

What forms of payment do you accept?

How much is the deposit amount?

A non-refundable deposit of $50 is due upon booking. This amount will secure your date and will also be deducted from your balance. Remainder balance is due 24 hours prior to your event date. Please keep in mind that dates WILL NOT be reserved until a deposit is paid.

Do you offer additional time?

How does delivery work?

We will arrive 1hr-2hr prior to your event start time to begin setting up. If there will be any restrictions that may delay set up (like stairs, lack of parking, etc.) please let us know prior to the event so that we may plan accordingly. Delivery fee is included in the rental price. If you live more than 21 miles from our home office in Brenham there will be additional fees based on distance.

Are your rentals available for pick up?

Do you have any rules?

What if I need to cancel?

We hope you don't have to cancel all the fun, but we understand things happen in life. Should you need to cancel your reservation, please be sure to notify us as soon as possible at rovecoevents@gmail.com. Cancellations 7 business days or more prior to the event date will receive a full refund of deposit. Cancellations less than 7 business days prior to event date will result in the loss of your deposit.